Payment & Shipping

PAYMENT METHODS

Prices are in Euro and include 21% Dutch VAT, shipping costs are excluded. Shipping costs may vary per EU country, please check SHIPPING COSTS below. We accept payments through Ideal (Netherlands), MasterCard, VisaCard, Maestro,Bank Transfer and Paypal. All payments are processed by Mollie payment services and are being done in a secure environment, protected by SSL. Your personal data is sent encrypted. Please note that the process of a payment through Bank Transfer takes longer than other ways of payment. The same goes for refunding a return through Bank Transfer.

For further questions about payments you can also contact us through [email protected] or by phone between 9.00 - 16.00 on working days: 31 (0)10 7525055

Bank details for national payments:
ABN AMRO account number: NL98 ABNA 0518 3253 77
payment to: Dutchess, Rotterdam, the Netherlands

Bank details for international payments: 

IBAN:                   NL98 ABNA 0518 3253 77

Swift/BIC code:    ABNANL2A

payment to:          Dutchess, Rotterdam, the Netherlands

SHIPPING COSTS

Listed below are general shipping costs calculated in Euros:

The Netherlands: € 5,00 (free from 150 EURO and up)

Europe: € 10,00 (free from 150 EURO and up)

Rest of the world: € 25,00 (free from 500 EURO and up)

For questions please contact us at: [email protected]

All shipments are sent by TNT post, DPD or DHL  from our warehouse in the Netherlands.

The estimated delivery time is 3-6 business days to EU-countries and the USA and 4-8 business days to all other countries. Delivery times vary depending on the country and customs issues and are therefore only indicative.